Chicco Smart Support Back Pack, Navy

I received this pack recently and had numerous complaints:

1. The sternum strap doesn't even come close to closing. I have a chest and the strap wouldn't close below my chest or above it.

2. My shoulders were killing me within minutes. Could be that the sternum strap provides the extra support needed to take the strain off of the shoulders

3. The button for the stand deployment is at the top of the backpack and there is absolutely no way to close the stand when putting the pack on and no way to deploy it while wearing the pack (unless you have someone with you to do it for you). I tried again and again to deploy it while wearing the pack and there is just no way to do it. This is dangerous.

This backpack went back immediately!

I returned it and got the Cross Terrain Carrier by Evenflo. It is comfortable, fits nicely on me (the sternum strap fits too) and the baby and the kickstand is easy to deply and has a pull...Read more

i got this pack because it looked more padded than the others at babysrus. it is. the padding is great. it is super comfy.

the built in sun shade is nice.

i didn't expect the chest strap to fit me, they never do. i simply don't use them or expect to use them. no biggie.

in general, it is a great pack. HOWEVER, you will need another adult with you or be able to rely upon the kindness of strangers. the legs will not open or close when you are wearing it. they are locked into place (both open and closed) with a latch that is at the *top* of the V on the *outside* of the rail. in other words, the latch is *behind* your child at about his/her head level. now, maybe someone with really long arms and/or a contortionist can reach the latch *and* make it work, but, sadly, i cannot.

since i got this pack to use in the airport by myself, the latch problem is a non-starter. i will be returning it. it could be the most comfortable pack on the...Read more

I bought this backpack about a month ago and was unsure how much use I would get out of it. We use it all the time. My son almost always falls asleep in it he is so comfortable. It doesn't bother my back or shoulders at all. There is a pouch on the backpack but it isn't too big, not that it has caused us a problem.